Contact Birmingham Midshires

If you are a journalist, or have a query for the Press Office:

...you can contact our Press Team.


BM HQ

If you have a query which doesn't fit into any of the categories on this page, you can email info@birminghammidshires.co.uk .

...or write to us at:
Birmingham Midshires Corporate Centre
P.O. Box 81
Pendeford Business Park
Wobaston Road
Wolverhampton WV9 5HZ

If you require directions to BM HQ please click here


Savings:

If you would like further information on our Savings and Investment products, please contact us using one of the following methods and we will be pleased to help you.

For Internet Savings accounts and questions:

By Email: Fill in our online form with the required information.

For Telephone Savings accounts and questions:

For Fixed, Easy Access, ISAs: Please call 0845 602 2828. Lines are open Monday to Saturday 8am-8pm.
For GEB \ GEISA Products: Please call 0845 850 1026. Lines are open Monday to Friday 9am-6pm, Saturday 9:30am-1pm.
For Automated Telephone Banking Service: Please call 0845 609 1970. Lines are available 24 hours a day, 7 days a week.

For Postal Savings accounts and questions:

By Phone: Please call 0845 850 1025. Lines are open Monday to Saturday 8am-8pm.
By Post: Savings and Investments Team
Birmingham Midshires Corporate Centre
P.O. Box 81
Pendeford Business Park
Wobaston Road
Wolverhampton WV9 5HZ

If you have any complaints about our Savings & Investments service:

By Email: Please send an email to BMSIComplaints@BirminghamMidshires.co.uk .
Make sure you include your full name, postal address and postcode as it appears on your account.


If you believe you have become a victim of fraud:

Contact us immediately

By Phone: 0845 850 0059
By Email: abuse@birminghammidshires.co.uk


Mortgages:

If you have an enquiry about an existing mortgage account, you can email us at lending@birminghammidshires.co.uk or call us on 0845 300 2627 (Lines open Monday to Friday 8am to 8pm, Saturday 9am to 1pm)

If you would like any further information on Birmingham Midshires' current mortgage range available to existing customers, please call on 0845 300 2627 (Lines open Monday to Friday 8am to 8pm, Saturday 9am to 1pm)


Loans & Credit Cards:

Personal Loans

If you have a query on an existing Birmingham Midshires personal loan, please call on 0845 7626281 (lines are open between 7.30am and 10.30pm Monday to Friday, 8.30am - 6pm Saturday and 9.30am - 5.30pm Sunday).

Credit Card

If you have a query about a BM Credit Card, please call 0845 728 3848(24 hours opening).

Home Owner Loan/ Additional Borrowing/ Secured Loans

If you are an existing Birmingham Midshires mortgage customer and wish to apply for Additional Borrowing or you are moving house and require a new Home Owner Loan, please call on 0845 300 2627 (lines open: Monday to Friday 8am to 8pm, Saturday 9am to 1pm). We may monitor or record calls.


Insurance

Our chosen insurer is Legal & General who are authorised and regulated by the Financial Services Authority. Legal & General can provide buildings and contents cover, life cover as well as accident, sickness and unemployment cover.

You can call Legal & General on 0845 270 0219 (Lines open Monday to Friday 9am to 8pm and Saturday 10am to 2pm).


Calls may be monitored and recorded for security and training purposes. 0845 numbers may not be available outside the UK. Calls from BT landlines will cost a maximum of 4p per minute plus a 6p call set-up fee. The price of calls from other telephone companies and from outside the UK will vary. The call price is correct as at today's date.

Internet Savings Account