Office of the MD

The Office of the MD was set up by our Managing Director, Nigel Stockton, to ensure that our customers receive excellent service. The team deal with matters raised by our customers, whether they be positive or negative, on his behalf. In the unlikely event that we are unable to resolve a particular issue, we will work directly with Nigel to achieve this.

We are keen to hear from customers who have received great service, together with those whose dealings with BM have not met their expectations. If you have any feedback or wish to bring any particular matters to our attention, just send an email or pick up the phone.

Telephone number: 0845 603 2165 (Lines are open 9am -5pm, Monday to Friday)
Email: You can email the Office of the MD by clicking here, and filling in a short form.

Please note that our team are not in a position to discuss marketing or sales approaches from other companies. Any such approaches should be made via the following mailboxes in the first instance.

Mortgages - BMMortgageMarketing@BirminghamMidshires.co.uk
Savings - bmsavingsmarketing@birminghammidshires.co.uk

For telephone line opening times, please read the information in our contact section. Calls may be monitored and recorded for security and training purposes. If you're calling from outside the UK, please dial 00442920781145.