Online Security

If you believe you have become a victim of fraud contact us immediately on:

0845 850 0059

...or contact us.

Protecting your savings

KNOW ABOUT TROJANS AND SPYWARE

Trojans.

A Trojan is a hidden program that contains malicious code designed to either give control of your computer to a hacker or record activity.They can also be used to delete files or even view the contents of your screen.

They can be used to record keystrokes with the aim of capturing User ID's and passwords which are then passed on to the person controlling the Trojan. Many Trojans can be detected and removed using up to date anti-virus software and there are also a number of specialist software programs that claim to detect and remove Trojans.

Advice on Trojans and the software tools is available at www.antitrojan.net


Spyware

A type of Trojan that is placed on your computer to secretly gather information about the user, and their browsing habits which is then passed on to advertisers or other interested parties.These programs are often installed without the user's consent as a result of visiting a website or through clicking on an option in a deceptive pop-up window. Spyware can also be carried in viruses or installed alongside other free software downloaded from the internet.

You should read the licence agreements for such software very carefully before you agree to install it. Spyware can slow down your computer, alter your homepage, produce lots of adverts or links to websites and even include keystroke loggers to record details such as passwords and user names. There are a number of free software tools and commercial products that claim to be able to remove Spyware from your computer.

These should be regularly updated with the latest definition files from the vendor.Two such free products are Ad-aware and Spybot, which are available at www.lavasoft.de & www.safer-networking.org


www.banksafeonline.org.uk

Bank Safe Online

For more advice and a step by step guide to staying safe online visit www.banksafeonline.org.uk a website launched by APACS the UK payment association working on behalf of the banking industry.

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